Privacy Policy

Information We Collect

Information You Provide to Us

We collect personal information that you voluntarily provide when you:

• Request a quote or contact us: Name, email address, phone number, company name, job title, and details about your packaging line or project requirements.
• Subscribe to communications: Email address and communication preferences.
• Engage with our sales team: Business contact information and project specifications shared during consultations.

Information Collected Automatically

When you visit our Site, we may automatically collect certain information, including:

• Device and browser information: Browser type, operating system, device type, and screen resolution.
• Usage data: Pages visited, time spent on pages, referring URLs, and navigation paths through the Site.
• IP address and approximate location: Used for analytics and to understand our audience geographically.
• Cookies and similar technologies: See our Cookie Policy section below for details.

How We Use Your Information

We use the information we collect for the following purposes:

• Responding to inquiries: To process quote requests, answer questions about our VeriPak, IntelliPak, EvacuPak, Custom Conveyor, and Sanitary Robotics solutions, and provide technical information.
• Improving our Site: To understand how visitors interact with our content so we can improve the user experience.
• Communications: To send you information about our products, services, and industry developments, where you have opted in to receive such communications.
• Analytics: To analyze Site traffic, measure the effectiveness of our content, and understand which solutions are of most interest to visitors.
• Legal compliance: To comply with applicable laws, regulations, and legal processes.

Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to enhance your browsing experience and analyze Site usage.

• Essential cookies: Required for the Site to function properly (e.g., session management, security).
• Analytics cookies: Help us understand how visitors interact with our Site by collecting usage data.
• Preference cookies: Remember your choices, such as cookie consent preferences.

You can manage your cookie preferences through the cookie settings banner displayed when you first visit our Site, or by adjusting your browser settings. Declining non-essential cookies will not affect your ability to browse the Site or request a quote.

For more information, see our Cookie Policy.

How We Share Your Information

We do not sell your personal information. We may share your information in the following limited circumstances:

• Service providers: We work with third-party service providers who assist us with website hosting, analytics, email delivery, and customer relationship management. These providers are contractually obligated to protect your information and use it only for the services they provide to us.
• Sales representatives: If you are located in a territory served by one of our authorized sales representatives, we may share your inquiry details with the appropriate representative to ensure you receive timely, knowledgeable support.
• Legal requirements: We may disclose your information if required by law, regulation, legal process, or governmental request.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. Quote request information is typically retained for the duration of our business relationship and for a reasonable period thereafter to support follow-up communications and warranty obligations.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access and correction: You may request access to the personal information we hold about you and ask us to correct any inaccuracies.
• Deletion: You may request that we delete your personal information, subject to certain exceptions required by law.
• Opt-out of communications: You may unsubscribe from marketing emails at any time by clicking the “unsubscribe” link in any email or by contacting us directly.
• Cookie preferences: You may adjust your cookie settings at any time through the cookie settings link in our Site footer.

California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale of personal information. As noted above, we do not sell personal information.

To exercise any of these rights, contact us using the information below.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our Site uses HTTPS encryption for all data transmitted between your browser and our servers.

Third-Party Links

Our Site may contain links to third-party websites, including technology partner sites, industry resources, and social media platforms. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party site you visit.

Children's Privacy

Our Site is not directed to individuals under the age of 16, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 16, we will take steps to delete that information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy, your personal information, or wish to exercise any of your rights, please contact us:

Automated Quality Solutions, Inc.
1420 W. Karcher Rd.
Nampa, ID 83687

Email: sales@automatedqs.com
Phone: (208) 297-4420